PlateAndShare

We'll be back soon

We will be back in 2 hours

Thank you for your patience
PlateAndShare

Privacy Policy

Last updated: April 2026. Your privacy is important to us.

Introduction

PlateAndShare ("we," "us," "our," or "Company") operates the www.plateandshare.com website and the PlateAndShare application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our Service.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing or using PlateAndShare, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your email address, password (hashed and encrypted), username, and profile information.
  • Recipe Data: When you save, create, or share recipes, we collect the recipe title, ingredients, instructions, cuisines, dietary tags, cooking time, images, and other recipe-related metadata.
  • Collections & Lists: You may organize recipes into collections, meal plans, shopping lists, and pantry inventories. We store all data you add to these features.
  • Communication Data: If you contact our support team, we collect your messages, attachments, and related correspondence.
  • Payment Information: For subscription services, payment processing is handled by Stripe. We do not store full credit card details; Stripe manages payment information securely.

1.2 Information Collected Automatically

  • Usage Data: We collect information about how you interact with the Service, including pages viewed, features used, time spent, searches performed, and navigation patterns.
  • Device Information: We collect data about your device, including device type, operating system, browser type, unique device identifiers, and mobile network information.
  • Log Data: Our servers automatically record information when you use the Service, including IP address, browser type, referring/exit pages, and timestamps.
  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance user experience and understand usage patterns.

1.3 Third-Party Information

We may receive information about you from third parties, including analytics providers, payment processors, and social media platforms if you link your account or share content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: Creating and maintaining your account, storing recipes and collections, processing subscriptions, and delivering core Service functionality.
  • Communication: Responding to inquiries, sending service updates, account notifications, and promotional materials (with your consent).
  • Personalization: Customizing your experience, providing recommendations, and improving features based on your preferences.
  • Analytics & Improvement: Analyzing usage patterns, identifying trends, troubleshooting issues, and optimizing Service performance.
  • Billing & Payments: Processing subscriptions, managing billing, issuing invoices, and collecting payments.
  • Security & Compliance: Detecting and preventing fraud, enforcing our Terms of Service, and complying with legal obligations.
  • Research & Development: Conducting surveys, user research, and developing new features or services.
  • Marketing: Creating campaigns, analyzing effectiveness, and delivering targeted advertising (only with appropriate consent).

3. How We Share Your Information

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including Supabase (data hosting), Stripe (payment processing), Google Analytics (analytics), and AWS (cloud infrastructure). These providers are contractually obligated to use your information only as necessary to provide services to us.

3.2 Public Content

If you choose to make recipes or collections public, this content may be visible to other Service users and indexed by search engines. User profiles, shared recipes, and public collections may be discoverable.

3.3 Legal Obligations

We may disclose information when required by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

If PlateAndShare is involved in a merger, acquisition, bankruptcy, bankruptcy proceeding, or other business transaction or reorganization, your information may be transferred as part of that transaction. We will provide notice via email or prominent notice on the Service before your information becomes subject to a different privacy policy.

3.5 With Your Consent

We will share information with third parties when you explicitly consent to such sharing, such as when you authorize a third-party application to access your account.

4. Data Retention

Account Data: We retain your account information for as long as your account is active. If you delete your account, we retain data as necessary for legal compliance, fraud prevention, and dispute resolution. Most data is deleted within 30 days of account deletion, except where longer retention is required by law.

Recipes & Collections: Your recipe data, collections, and user-generated content are retained as long as your account remains active. Upon deletion, this data is removed from our active systems, though backup copies may persist for up to 90 days for disaster recovery.

Analytics Data: Usage and analytics data is typically retained for 14 months by Google Analytics and aggregated for analysis.

Cookies: Most cookies expire after 2 years, unless you clear your browser cookies earlier.

Legal Holds: If required by law, we may retain data longer than stated above.

5. Your Privacy Rights

5.1 Access & Portability

You have the right to request a copy of the personal information we hold about you. You may export your recipes and data through your account settings or by contacting us.

5.2 Correction & Deletion

You can update your account information at any time through your account settings. You have the right to request deletion of your account and associated data. We will honor deletion requests within 30 days, subject to legal retention obligations.

5.3 Opt-Out Rights

Marketing Communications: You can unsubscribe from promotional emails by clicking the unsubscribe link in any email or by adjusting your preferences in account settings.

Cookies & Tracking: You can disable cookies through your browser settings, though this may affect Service functionality.

5.4 Regional Privacy Rights

GDPR (EU/UK Users): If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation, including the right to object to processing, restrict processing, and lodge complaints with your data protection authority.

CCPA (California Residents): California residents have rights to know, delete, and opt-out of the sale of personal information. We do not sell personal information in the traditional sense, but targeted advertising may constitute a "sale" under CCPA.

5.5 Exercising Your Rights

To exercise any privacy rights, contact us at support@plateandshare.com with "Privacy Request" in the subject line. Include sufficient detail to allow us to verify your identity. We will respond within 30 days (or required legal timeframe).

6. Security

We implement industry-standard security measures to protect your information, including:

  • • Encrypted data transmission (SSL/TLS)
  • • Hashed and salted passwords
  • • Secure authentication mechanisms
  • • Access controls and role-based permissions
  • • Regular security audits and updates
  • • Secure data centers with physical access controls

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately.

7. Children's Privacy

PlateAndShare is not intended for children under 13 years old (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information and terminate the child's account.

For users between 13-18 (or applicable age limit), parents or guardians may request access, correction, or deletion of information by contacting us.

8. Third-Party Links & Services

The Service may contain links to third-party websites and services that are not operated by PlateAndShare. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

9. International Data Transfer

PlateAndShare is operated in the United States. Your information may be transferred to, stored in, and processed in the United States and other jurisdictions. By using the Service, you consent to the transfer of your information to jurisdictions outside your country of residence, which may have different data protection laws. We implement appropriate safeguards, including Standard Contractual Clauses, to protect data in international transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last Updated" date at the top of this policy indicates when it was last modified. Material changes will be communicated via email or a prominent notice on the Service.

Continued use of the Service after changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email: support@plateandshare.com

Subject Line: Privacy Inquiry or Privacy Request

Response Time: We will respond within 30 days of receiving your inquiry.

12. Data Protection Authority

If you are located in the European Union or United Kingdom and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority:

  • EU: European Data Protection Board (EDPB)
  • UK: Information Commissioner's Office (ICO)

By using PlateAndShare, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and processing of your information as described herein.

For additional legal information, please review our Terms of Service.